Privacy Policy

BLACK DUCK ("we", "us", "our") respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains what information may be collected when you visit blackduckpay.com (the "Website"), how we use that information, when it may be shared, and the rights that may be available to you under applicable data protection laws.

We may collect personal information that you provide directly to us, including your name, company name, email address, phone number, website or business information, and the content of enquiries or other communications you send to us.

We also collect certain technical and usage information when you visit the Website. This may include browser and device information, session activity, pages visited, referral information, approximate location, and information about how you interact with the Website.

Some of this information is collected through Google Analytics and similar technologies used to understand Website usage and performance.

We may use personal information to:

• respond to enquiries and communicate with you;
• understand your business or payment requirements;
• provide information about our services;
• operate, maintain, secure, and improve the Website;
• prevent misuse, fraud, or security incidents;
• comply with applicable legal and regulatory obligations.

We do not sell personal information or share it with third parties for their own direct marketing purposes.

Where applicable data protection law requires us to identify a legal basis for processing, we may rely on:

• your consent;
• our legitimate interests in operating and protecting the Website and responding to business enquiries;
• steps taken at your request before entering into a business relationship;
• compliance with legal or regulatory obligations.

The legal basis used will depend on the circumstances in which the information is collected and processed.

We may share personal information with service providers that support our business and Website operations, including hosting, communications, technical support, security, and professional service providers.

Such providers may process information only as necessary to provide their services to us and are expected to handle it appropriately.

We may also disclose personal information where required by law, regulation, legal process, or competent authority, or where reasonably necessary to protect our rights, systems, users, or business.

Some service providers may process information in countries other than the country in which you are located.

Where required by applicable law, we take appropriate steps to ensure that international transfers of personal information are subject to suitable safeguards.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, maintaining business records, meeting legal obligations, and resolving disputes.

When information is no longer required, it may be deleted, anonymised, or otherwise securely disposed of.

Depending on your location and applicable law, you may have the right to:

• request access to your personal information;
• request correction of inaccurate information;
• request deletion of your information;
• request restriction of processing;
• object to certain processing;
• request data portability where applicable;
• withdraw consent where processing is based on consent.

You may also have the right to lodge a complaint with the relevant data protection or supervisory authority.

To exercise your rights, contact us using the details below.

The Website may use cookies or similar technologies where necessary for its operation.

Details about the technologies currently used on the Website and how they are managed are available in our Cookie Policy.

We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, disclosure, alteration, loss, or misuse.

However, no online service, transmission method, or storage system can be guaranteed to be completely secure.

The Website may contain links to websites operated by third parties.

BLACK DUCK is not responsible for the privacy, security, or content practices of third-party websites. We recommend reviewing the relevant privacy information before providing personal information to those services.

We may update this Privacy Policy from time to time to reflect changes to the Website, our services, or applicable requirements.

Any updated version will be published on this page together with a revised "Last updated" date.